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Stoeger Industries Firearms 5-Year Limited Warranty

A new Stoeger Industries firearm is warranted only to the original retail purchaser for 5 years from the date of purchase. You do not need to register your firearm (online or warranty card) to be covered by the warranty. The warranty will be validated by the serial number of your firearm. We do recommend keeping a copy of your original proof of purchase.

  • This warranty applies only if the firearm was purchased from an authorized Stoeger Industries dealer in the United States.
  • Stoeger Industries will, at its option, repair or replace, without charge, any Stoeger Industries firearm that fails due to a defect in materials or workmanship.
  • Parts and labor are included. Repairs are warranted for the duration of the original warranty.

Replacement Firearms

  • If Stoeger Industries replaces a firearm under this warranty, you will receive a new 5-year warranty.
  • Stoeger Industries will return replacement firearms to you via prepaid freight.

To Obtain Warranty Service

For warranty service, follow the steps below or take your firearm to your local authorized Benelli/Franchi/Stoeger/Uberti dealer. Please note: Dealers do not perform any warranty service.

1. Get a Return Authorization (RA) number (required).

  • Complete the repair request form and Stoeger Industries will email you a Return Authorization (RA) number.
  • Or call Stoeger Industries Customer Service at (301) 283-6981 (option 2) or (800) 264-4962 (option 2), 8 a.m. to 5 p.m. EST, Monday through Friday.

2. Ensure that the firearm is completely unloaded.

  • It is dangerous and illegal to ship a loaded firearm through the mail.
  • Visually and physically check both the chamber and the magazine.
  • If for any reason the gun cannot be completely unloaded prior to shipping, call Stoeger Industries at (301) 283-6981 (option 2) or (800) 264-4962 (option 2) for assistance.

3. Prepare your unloaded gun for shipping.

  • Put your firearm in the original box, if available, with the spacers in place to prevent the bolt from contacting the forend.
  • If you do not have the original box, it is best to ship the gun, assembled, in a hard gun case.
  • Put a letter in the box describing the problem you are having. Be sure to include your name, address, and daytime phone number.
  • Write the RA number on the outside of the shipping box.
  • Insure the package for the replacement value of the gun.

4. Ship to this address:

Stoeger Industries
Attn: Service Department
901 Eighth Street
Pocomoke, MD 21851

What Is Not Covered

This warranty does not cover defects or damage caused by…

  • Misuse or accidents
  • Failure to provide proper care or maintenance
  • Failure to comply with instructions in the manual
  • Normal wear and tear
  • Rust or corrosion
  • Obstructions in the barrel

This warranty also does not cover…

  • Correction of problems related to non-factory repair work
  • Any work performed on a firearm after its warranty period has expired
  • Any claims made by the second or subsequent owner of any Stoeger Industries product.

Any unauthorized alteration or modification of the firearm will void this warranty.

Stoeger Industries shall not be responsible for any claims involving this firearm that result from the use of faulty, non-standard, remanufactured or reloaded ammunition.

Stoeger Industries assumes no liability for consequential, punitive or other damages (except as set forth herein) related to any product failure or warranty claim.

Stoeger Industries does not authorize any dealer or any other person to vary the terms of this warranty or to make any other express warranties.

Where to Get Further Help

If you have questions concerning this warranty, please contact the Stoeger Industries customer service department:

Stoeger Industries
Attn: Service Department
901 Eighth Street
Pocomoke, MD 21851
Phone: (301) 283-6981 (option 2) or (800) 264-4962 (option 2)

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